Accessibility statement

This website ( is run by Scamper Limited, a UK limited company trading as Wholegrain Digital. We’re a web design agency based at Somerset House in London.

We want as many people as possible to be able to use this website. We’ve started by trying to ensure that our website content is clearly presented, well structured, clutter free and written without jargon.

In addition, we’ve tried to ensure that the design and functionality of the website supports those who may have challenges accessing web content. For example, that means you should be able to:

  • Read all text without needing to change colours or fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We are trying to ensure that our whole website is fully accessible to everyone, but we know that we are not perfect.

Some aspects of the website that we know are not fully accessible are:

  • You cannot modify the line height or spacing of text
  • We rarely attach files to our website, but it is possible that we may have old files such as PDF and Powerpoint slides attached that are not fully accessible to screen reader software
  • Some embedded video streams may not have captions
  • Some images in old content may not have alt tags, or may not have meaningful alt tags
  • Some of our secondary brand colours do not have a sufficiently high contrast ratio.

What should you do if you cannot access parts of this website?

If you need information on this website in a different format, please contact us to discuss your needs and we will do our best to help:

We’ll consider your request and get back to you in 5 working days.

Report accessibility problems with this website

We’re always looking to improve the accessibility of this website and we know that it is not perfect. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please do let us know so that we can resolve any issues quickly.

To report an accessibility issue, contact:

Tom Greenwood, Managing Director on 02071128240 or email [email protected].

Visiting us in person

We love meeting people face to face. If you would like to visit us in person, please contact us to make an appointment and notify us of any accessibility requirements. We will do our best to ensure that we make visiting us as easy as possible. For general information about accessibility when visiting us at Somerset House, please see this article on the Somerset House website.

Technical information about this website’s accessibility

We are committed to making our websites accessible.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

The content listed below is non-accessible for the following reasons.

Image alt tags

Some images do not have a text alternative, or have a text alternative that is not meaningful to the user, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

When we publish new content we’ll make sure our use of images meets accessibility standards. We will also be updating images on all trafficked pages (based on analytics data) by the end of 2019. If you find an image without an appropriate alt tag, please do let us know.

Colour contrast

Some of our secondary brand colours, used mainly for category links do not have a sufficiently high contrast ratio when displayed on a non-white background. The same problem occurs in some places where a background image is on a portfolio tile. There are instances of this throughout the website including the homepage and blog page.

We have tried to minimise these instances and are currently working on an updated colour scheme and portfolio tile design to solve these issues. This should be resolved in late 2019.

Navigation and accessing information

There are some instances where anchor links exist but do not have an associated anchor point. This is a legacy issue that will be resolved as soon as we have time, but by December 2019 at the latest.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Older PDFs, Word documents or presentation slides may not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

None of our PDFs and Word documents are essential to providing our services. We will aim to ensure that new documents are fully accessible, we will not be updated old documents.

Live video

Most videos embedded on our website are not controlled directly by us. Some of them (e.g. from YouTube or may not have captions. In these cases, this fails WCAG 2.1 success criterion 1.2.4 (captions – live).

As we do not control the content of these videos, we are not able add captions. In cases where we add our own videos in the future, we will try to ensure that captions are provided.

How we tested this website

This website was last tested on 1st October 2019. The test was carried out by our in-house developers using We tested the 5 unique pages with the highest traffic.

What we’re doing to improve accessibility

We are currently updating our brand colour palette to resolve colour contrast issues and will be redeveloping most website templates in late 2019. In this process we aim to eliminate all issues with WCAG2.1 AA compliance from the main pages of our website.

We will continue to monitor older content using Google Analytics and try to update this content where issues are identified.

This will be an ongoing process and we appreciate any input provided by our website users to help us ensure that we make the website as accessible as possible.

This statement was prepared on 2nd October 2019. It was last updated on 2nd October 2019.